Terms of service

Welcome to Mouze Case! By visiting our website and purchasing products from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). These Terms apply to all users of the site, including browsers and customers.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, please do not use our services.

Section 1: Online Store Terms

By using our site, you confirm that you are of legal age to enter into a binding contract or have permission from a guardian to do so. You agree not to use our products for any unlawful purposes.

Section 2: General Conditions

We reserve the right to refuse service to anyone at any time. Your content (excluding credit card information) may be transferred unencrypted across networks.

Section 3: Products or Services

Our products consist only of phone cases suitable for all age groups, including children and adults. We have made every effort to display the colors and images of our products accurately. We do not guarantee that the product quality will meet your expectations.

Section 4: Returns and Refunds

  • You may request a return within 2 days of receiving the product.
  • To initiate a return, email us at mouzecover@gmail.com.
  • Refunds will be transferred to your bank account within 7 working days if approved.
  • We will arrange the return shipping. Customized orders cannot be returned.

Section 5: Delivery

  • Delivery time for UAE is 2 to 7 days, and for Saudi Arabia, it is 7 to 15 days.
  • All orders are processed within the same day or the next day.

Section 6: User Comments, Feedback, and Submissions

If you send us ideas, suggestions, or other materials, you agree that we may use them without restriction. We may monitor and remove content that we find offensive or inappropriate.

Section 7: Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 8: Changes to Terms of Service

We may update these Terms at any time, and changes will be effective immediately upon posting on the website. Your continued use of our website constitutes acceptance of any changes.

Contact Information

For questions about our Terms of Service, contact us at mouzecover@gmail.com.